Frequently Asked Questions
Here are common questions we get asked. If your question isn’t answered here, please reach out to us via email. We welcome your questions!
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We recommend at least six months in advance. To ensure your event gets the attention it deserves, we ask you to plan accordingly and start the process earlier than you expect. Regardless of your timeframe, we still encourage you to reach out to inquire.
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Your involvement will be required to get the planning process rolling, which is why we recommend a free conversation to start. For some packages, we require regular meetings to keep an open line of communication and answer any questions that may arise. However, before we officially start the planning process, we provide a detailed plan to ensure you know of any tasks and responsibilities assigned to you, if any. We want to take a collaborative approach while alleviating most of the burden and work to get your event ready.
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We aim to be flexible and understand that things may evolve. However, changes made close to the event date may incur additional fees due to increased coordination.
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We require a 25% non-refundable retainer fee upon booking. Then, we’ll have the opportunity to pay your remaining payments in three or monthly installments.
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At this time, Heritage Events only serves events based in Minnesota.